WHO WE ARE

Glenn is a Director and senior member of Resolve Migration.

He has a Bachelor of Business Management, a post graduate in Australian Migration Law and Practice and almost 20 years experience in the Australian immigration advice and assistance industry.

He has successfully assisted thousands of visa applicants and more than a hundred businesses, in securing visa and employer sponsorship outcomes.

Troy is a Director and senior member of Resolve Migration.

Troy first started at the Department of Immigration where he was employed from 1993 to 2003. Troy received valuable experience in most areas of the Department during this time, including permanent residence, citizenship, client services, compliance / investigations and as an airport inspector.

Troy left the Department in 2003 and was employed as a Registered Migration Agent by a Gold Coast Law firm for more than 5 years before starting his own Migration Firm ‘Troy Migration’ for 15 years before merging to form ‘Resolve Migration’.

With over 30 years of relevant experience Troy has covered virtually all kinds of briefs and challenges, drawing on extensive operational and practical experience to attain successful outcomes for thousands of individuals and businesses.

Liz is an experienced Migration Agent and Migration Lawyer and a senior member of the Resolve Migration Team.

Liz previously worked as a Legal Officer for the Queensland Office of the Director of Public Prosecutions. Liz has had a long association with Japan and prior to her career in Australian immigration advice and assistance, she was chosen as the Gold Coast ambassador to live and work in the town of Takasu, Hokkaido, Japan, in the role of Assistant to International Relations.

On her return to the Gold Coast, Liz wanted others to experience the positive experiences that she had living and working overseas. She decided that by working in migration law she could apply her legal knowledge and experience to assist others to also have a positive experience living and working in Australia.

While Liz is competent with all type of visa applications she has extensive successful experience in dealing with Partner, Child, Resident Return, Employer Sponsorship, Skilled Migration and Australian Citizenship applications.

When she is not assisting clients at Resolve Migration, Liz is a keen triathlete and snowboarder.

Liz holds a Bachelor of Laws from Griffith University, Bachelor of Arts majoring in Japanese and Asian Studies from Sydney University and the Graduate Certificate in Australian Migration Law and Practice from Victoria University. She is admitted to the Supreme Court of Queensland and High Court of Australia.

Ben is a registered migration agent and senior member of the Resolve Migration team.

Ben commenced practice as a registered migration agent in 2015, specialising in skilled and family visas, as well as Administrative Appeals Tribunal matters. He left the profession for a number of years to work alongside senior members of the Australian Government and Parliament in migration and national security policy advisory roles, before returning to the profession in 2024. He also lectures at Griffith University in their Migration Law and Practice course.

Ben is a Board Director of Volunteering Gold Coast, and a member of the Southern Gold Coast Chamber of Commerce. He has also been a volunteer firefighter in the Tallebudgera Valley Rural Fire Brigade for over 15 years, where he is the First Officer and has received the Queensland Fire and Emergency Service Medal for his diligent and ethical service, before being named by the Service as “State Volunteer of the Year” in 2023.

In 2010 the Gold Coast City Council recognised Ben for his community work, naming him “Gold Coast Young Citizen of the Year”.

He holds a Bachelor of Laws and Bachelor of Social Science (Criminology) from Bond University, and a Graduate Diploma of Legal Practice from the Australian National University (ANU).

LLB, JD, AdvDipTrans(EnglChinese)
Admitted, Supreme Court of QLD

JP (Qual) Qld, DipMgt, Cert IV Bus

She has a passion for both supporting clients on their Australian visa journey and ensuring the smooth operation of the office administration. While having a vast amount of experience in assisting Registered Migration Agents with many types of visa applications, of particular interest are Employer Sponsored Visas. Outside of the office Amy enjoys travel, history and discovering new places of interest on the Gold Coast.

LLB, DipBus, AdvDipMgt

5 years experience in the migration and visa profession.

JP (Qual) Qld, Bachelor of Arts (Majoring in Communication)
Over 20 years’ experience in the legal field. Working with Resolve Migration from May 2021.

Nielan, has had extensive experience in the legal field with a vast knowledge of Queensland Property Transactions.  Having more than 20 years in property conveyance and legal administration, Nielan made the decision to apply her skills to the Australian immigration advice sector.

She is currently enrolled in Migration Law and Practice at Griffith University due to graduate for her Graduate Diploma in December 2024. After which she will sit the capstone exam to become a Registered Migration Agent.

Bachelor’s in international relations, MBA, Dip in MKT, Dip Project Management and Graduate Diploma in Migration Law Practice.

Tuliany (Tuly) has 14 years of experience within the International Education industry, working in Education Agencies and RTO’s in Brazil and Australia.

After experiencing the migration area, she wanted to move forward with Australian Immigration as her Career.

In 2021 Tuly become a citizen of Australia and soon completed her Migration Agents course in 2022.

She started work with Resolve Migration in 2022 and has gained on the job experience in many different areas of Migration with assisting the Registered Migration Agents with their applications for several different visas.

Tuly is currently taking her exams to become a Migration Agent and she hopes to help Resolve Migration for many years to come.

DipPMgt, AdvDipMgt
Bachelor’s Degree in Journalism and Master’s Degree in Corporate Communications

Priscila’s personal journey from an international student in Australia to a permanent resident through the General Skilled Migration (GSM) program has inspired her to deepen her knowledge of Australian visa programs, legislation, and practices. It is incredibly rewarding for her to be able to guide migrants who are in the same position she once was.

Priscilla is currently enrolled in the Graduate Diploma in Migration Law and Practice at Griffith University and is due to graduate in July 2025, and she hopes to help Resolve Migration for many years to come.

25 years experience in the customer service industry

Paula is originally from Bogotá. Colombia and has been living on the Gold Coast for over 4 years.

She has a Bachelor Degree in Psychology with over 4 years of experience in human resources and administration roles. Paula is passionate about offering exceptional and friendly service to clients, and enjoys meeting and talking to people from different cultures.

Graduate Diploma in Teaching and Learning/Secondary
Graduate Certificate in Teaching English as a Second Language
Bachelor Degree in English Literature
Certificate IV in Training and Assessment